1. Recommended Hardware
Currently, Swing Replay officially supports:
UVC-compatible usb webcams mobile streaming for the recommended setup, we suggest:
webcam
- 1080p / 60fps
- Direct usb 3.0 connection (Stable power supply and usb connection environments are reommended)
Mobile
- iOS devices are recommended (optimal performance and stability)
- Android devices are also supported, but performance may vary depending on device specifications and network conditions.
- Recommended Network
: Use of 5GHz Wi-Fi is recommended
: Maintain close proximity to the Wi-Fi fouter when possible.
: connect all devices to he same network (same router)
: minimize high-bandwidth activities such as downloads or streaming during use.
Note)
- At this time, GigE cameras are not officially supported for Swing Replay.
- Swing Replay is not a recording function, but a feature for checking real-time swing footage
2. Troubleshooting Guide
Please note that Ultra-High FPS or 4K modes may cause the following issues due to USB bandwidth limitations, driver compatibility, or PC performance:
- Swing Replay screen not displaying
- Lagging or stuttering in Preview/Replay
- Motion blur or blurry images
- Dropped frames
At this stage, we recommend verifying your camera setup and settings first. Please check the following 7 items:
1. Change camera settings to 1080p / 60fps and test again.
2. Ensure a direct USB 3.0 connection (Using a USB hub is not recommended).
3. Close all other camera-related software before testing.
4. Check if the camera works normally in the Windows Camera app.
5. Mobile use
: Use of 5GHz Wi-Fi
: Maintain close proximity to the Wi-Fi fouter when possible.
: connect all devices to he same network (same router)
: minimize high-bandwidth activities such as downloads or streaming during use.
6. Identify the specific symptom: Does the Swing Replay screen not appear at all, or does it appear but with blurring/lagging?
7. Check the Webcam selection list: After toggling Swing Replay ON, verify if the connected camera appears in the list.
For more details, please refer to the manual
[Manual] VTrackToolkit_Camera_SwingReplay_Manual_EN
If the issue persists after following these steps, providing us with a log file will help us identify the cause more accurately.
Log File Path Video
[VTrack Troubleshooting Guide] Where is my log & shot data saved?